IT for third-party logistics and warehousing
3PL runs on the warehouse management system, the integrations into every customer's order pipeline, and the wireless network that keeps scanners moving. We run all three for Australian third-party logistics operators that need their tech to keep up with the goods inwards dock.
What we hear from 3PL and logistics operators
- Microlistics WMS sitting at the centre of every shift, every order and every invoice
- Customer integrations that range from a TXT flat file dropped in an FTP folder at midnight to a real-time Shopify webhook
- API middleware between WMS and customer ERPs that nobody documented when the last engineer left
- Warehouse Wi-Fi blackspots that turn a five-minute pick into a fifteen-minute argument
- Handheld scanners and portable label printers that fail at exactly the wrong shift
- Customer onboarding pressure where the win is contingent on having an integration live in two weeks
- Peak-season volume that makes February's quiet IT setup look fragile by November
How we look after logistics and 3PL operators
Microlistics WMS support
Working knowledge of Microlistics environments, including the supporting database, integrations and operational workflows around it.
Customer integrations
Flat-file FTP drops, custom API middleware, EDI, and direct Shopify, NetSuite and Magento connections. Documented, monitored and resilient enough to run unattended overnight.
Warehouse Wi-Fi
Surveyed and tuned for racking, cold storage and high bays. Coverage based on scanner movement, racking, interference and operational coverage requirements.
Handhelds and portable printers
Zebra, Honeywell and Datalogic scanner fleets and portable label printers centrally managed, with swap processes documented so replacements can be configured quickly.
Integration monitoring
Critical customer feeds monitored. If a scheduled flat file does not land or an API queue backs up, alerting gives the team a chance to act before the customer is affected.
Operational backup and DR
WMS database, integration logs and customer-facing endpoints backed up and recoverable to a defined RPO. The customer SLA depends on it.
Typical outcomes
- Microlistics issues caught and fixed before a shift loses pace
- New customer integrations handled through a documented, repeatable process
- Scanner and printer downtime measured in minutes, not shifts
- Warehouse Wi-Fi that holds up at peak volume
- Operational reporting your customers can see, with the data they expect
Multi-warehouse 3PL operator
Multi-warehouse 3PL running Microlistics across sites with twenty-plus customer integrations spanning flat-file FTP drops, custom API middleware and direct Shopify connections. We re-architected the warehouse Wi-Fi for full coverage at peak racking, deployed a managed Zebra handheld and portable-printer fleet, documented critical customer integrations so onboarding became a repeatable process, and placed monitoring across Microlistics, key customer feeds and middleware queues. Customer onboarding became more repeatable. Scanner outages were easier to isolate and resolve.
What we typically deploy in Logistics & 3PL
Connectivity & Voice
Business-grade NBN, fibre, SD-WAN and Microsoft Teams Calling. One bill, one team to call.
Learn more →Managed IT
A complete outsourced IT function, backed by senior engineers and clear reporting.
Learn more →Projects & Migrations
Office moves, tenancy migrations, server retirements, cloud cutovers. Planned properly, communicated clearly and delivered with minimal disruption.
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Talk to someone who understands the environment
30-minute discovery call. We'll listen, ask the right questions, and tell you honestly whether we're the right fit for your logistics & 3pl business.
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