Real client work, told briefly.

30-partner firm came to us after a ransomware near-miss. Email security, document management and backup were all set up by different vendors over a decade. Cyber insurance renewal was due and the questionnaire was getting harder.

Essential 8 baseline assessment. Hardened M365 tenancy with conditional access and DLP. Email security replatformed. Immutable backup behind document management. Documentation rebuilt and partner-by-partner training rolled out.

The firm entered renewal with stronger evidence for its cyber insurance submission and a more defensible security baseline. Partners reported that secure remote access was faster and easier to use from court, home and client locations.

Allied health group with 12 sites and 200 clinicians had patchy IT, no documented backups and a Best Practice deployment nobody had reviewed in years. Notifiable breach response existed only as a verbal plan.

Hardened M365 tenancy. Intune-managed devices for clinicians. Immutable backup behind patient records. Notifiable-breach playbook written, tested and signed off.

The organisation had a clearer security baseline, documented controls and a practical notifiable-breach response process within six months. Clinicians moved off shared accounts onto identity-managed access, and telehealth reliability improved.

Commercial builder with 80 staff across head office, project offices and active sites needed connectivity, device management and project document control that didn't fall apart on every new site mobilisation.

Standardised on managed Wi-Fi with 4G failover for sites. Intune across the device fleet. SharePoint-based drawing and RFI workflow with offline access for field staff.

Mobilisation became more repeatable across projects. Site-to-office drawing turnaround improved, and subcontractor access was tightened without slowing the work.

60-consultant strategy firm serving ASX-listed clients was failing client information security audits. Conflicting engagements, no DLP and a sprawling SharePoint were the headline issues.

Redesigned M365 tenancy with information barriers between engagement teams. Intune-managed devices with conditional access. DLP applied to the main channels where client data is stored, shared and sent.

The firm was able to respond to corporate-client security reviews with stronger evidence and cleaner controls. New-engagement onboarding became faster and more repeatable.

Practice with 50 staff and 1,800 SME clients had ageing on-premise file servers and a tired RDS environment. Tax season was getting harder year on year. Phishing emails dressed up as ATO notifications were landing.

Migrated to a tuned M365 tenancy. Intune-managed laptops. Secure client document portal. Email security replatformed. Awareness training rolled out to all BAS-handling staff.

The first tax season on the new platform ran without the major RDS and file-server issues the practice had previously experienced. Client document exchange moved away from emailed PDFs and into a secure portal.

National charity with 350 staff and volunteers, eight regional offices and a board nervous about cyber after a sector incident. NFP Microsoft grants weren't being claimed.

Migration onto eligible Microsoft 365 not-for-profit licensing. Intune across the fleet. Donor data behind proper access controls. Board-ready cyber reporting set up from day one.

Annual licensing spend was reduced. A board reporting rhythm was established. Volunteer onboarding and offboarding were cleaned up so access was removed more reliably when people left.

Boutique hotel group operating four properties across NSW and QLD had inconsistent guest Wi-Fi, three different PMS deployments and no real after-hours IT cover. Front desk was absorbing tech-support questions every shift.

Standardised on a property-grade Wi-Fi platform with hotspot portals authenticating guests by last name and room number against the PMS. Segmented the POS environment for PCI alignment. 24/7 senior engineering rostered behind the front desk.

Guest Wi-Fi became more stable and easier for front desk teams to support. Common IT questions were reduced through clearer guest-access workflows, and the multi-property estate moved toward one consistent technology standard.

Centre management business operating three sub-regional shopping centres after a generation of patched IT solutions. Centre-by-centre approach meant tenant escalations were landing on individual centre managers' personal mobiles at all hours.

Standardised centre office environment across the portfolio. MRI deployment supported properly. Shopper Wi-Fi rolled out with a privacy-aligned policy. Tenant interface documented so escalations had a defined path.

Centre offices became more reliable. Tenant escalations followed documented boundaries instead of personal phone numbers. New site mobilisations became a process, not a project.

3PL running Microlistics across multiple warehouses with twenty-plus customer integrations spanning flat-file FTP drops, custom API middleware and direct Shopify connections. Warehouse Wi-Fi blackspots were costing pick time and scanner failures were repeatedly disrupting shifts.

Re-architected the warehouse Wi-Fi for full coverage at peak racking. Deployed a managed Zebra handheld and portable-printer fleet. Documented critical customer integrations so onboarding became a repeatable process. Monitoring was placed across Microlistics, key customer feeds and middleware queues.

Customer onboarding became more repeatable. Scanner outages were easier to isolate and resolve. Integration failures became easier to detect, triage and resolve before they affected customer reporting.